Single source of truth for who owns what, who can decide what, and how work flows — queryable by humans and AI alike.
Someone asks a simple question. What follows is an 90-minute chain of Slack threads, wrong answers, and escalations that should never have happened.
This isn't a documentation problem. It's an infrastructure problem. And it costs your organisation every single day.
Plait captures four dimensions of how your organisation actually works — and makes them queryable by both humans and AI agents in real time.
How teams are organised — value streams, cost centres, vendor partnerships, and reporting relationships.
Who owns what — roles, decision rights, budget authority, and escalation paths. With full temporal history.
What each team provides — service catalogue, skills inventory, capacity, and inter-team dependencies.
How work flows — approvals, escalations, cross-functional handoffs, and exception routing.
That's the forcing function. By connecting to systems your teams rely on daily, Plait becomes infrastructure — not just documentation.
Someone needs to know who owns authentication. Today this takes 90 minutes. With Plait, it's instant — sourced, versioned, and accurate.
A payment system is down. Who has authority to approve an emergency change? Plait returns the escalation path in milliseconds — machine-readable, no ambiguity.
Auditor asks: "Who was responsible for data governance in Q3 2023?" Today this is archaeology. Plait's temporal versioning answers it instantly.
200 users. 6-month pilot. Targeting a 30% reduction in organisational queries that would otherwise require escalation or manual research.
"We spend more time figuring out who to talk to than actually solving problems. That's the problem Plait is solving — and we've felt it every week of the pilot."
We're working with 3 design partners in Q2 2026 to shape the product, get hands-on implementation support, and define the future of operating model infrastructure.
Become a Design Partner